The Nutrition Society

Nutrition Advice Manager

Lamberts Healthcare Limited
Tunbridge Wells, South East England, United Kingdom
18 days ago

Description

Do you know how to bring out the best in people and develop nutrition expertise in others?

At Lamberts Healthcare, we market healthcare products to both trade professional customers and consumers under two brands and our Nutrition advice team play a critical role in providing expert advice to our customers on nutrition and health related queries.

We are looking for a Nutrition Advice Manager to play a key role in leading, managing and developing our Nutrition Advice Team!

You’d be responsible for:

  • Developing and enhancing the nutrition advisory service creating a best in class experience for customers/enquirers seeking advice across the Nature’s Best, Lamberts and Seven Seas brand portfolios
  • Leading a team of Nutrition Advice Specialists to deliver daily nutrition advice operations with excellence
  • Developing and nurturing nutrition expertise which creates a point of difference from our competitors and contributes to the delivery of our business growth strategy
  • Identify opportunities and deliver solutions to enhance the customer experience, reducing complexity, to meet the increase demand for nutritional advice
  • Proactively define, initiate, and implement right customer service and nutrition advice decisions.
  • Build effective external networks and relationships with nutrition advocates to create opportunities and solutions for the business and customers
  • Actively contribute to business projects and initiatives where expert product/ service advice or complex messaging is required; liaising with internal/external stakeholders where required
  • Delivering stewardship and compliance responsibilities, ensuring team adherence to Lamberts Healthcare SOPs for QC and complaints

What we offer you

Leadership of your business - from day 1 our trust in you will allow you to be the expert on your business

Continuous coaching - you will work with passionate people and receive both formal training as well as mentoring from your manager

Benefits – We offer a competitive salary as well as other great benefits such as private medical insurance, great pension and share schemes, and free parking.

We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours!



Requirements

We would love to hear from you if you have….

  • A degree specifically in Nutrition or Nutrition, Exercise and Health
  • Demonstrated people management, coaching and mentoring skills  
  • Excellent verbal and written communication skills
  • PC proficient – Microsoft PowerPoint, word and excel, Teams and WebEx
  • Customer Centric mindset
  • Experience of healthcare or nutrition industries would be desirable

Job Information

  • Job ID: 58502102
  • Location:
    Tunbridge Wells, South East England, United Kingdom
  • Position Title: Nutrition Advice Manager
  • Company Name: Lamberts Healthcare Limited
  • Industry: Consumer Products
  • Job Function: Other
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Education Level: Degree
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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